The most accurate information regarding purchases made with your MyPoints Visa will appear on your credit card statement from Comenity Capital Bankwww.mypointsvisa.com. For questions regarding your points displayed on MyPoints.com, contact MyPoints through the Help option on the Mypoints.com website.
Contact Customer Service at 866-303-5087 (TDD/TTY 888-819-1918) or visit www.mypointsvisa.com and manage your account settings there.
Visit MyPoints.com and view your Account Statement under the My Account/Manage Your Account headings.
View your credit card statements and manage your account at www.mypointsvisa.com. You will need to register your account the first time you visit.
For questions regarding your reward Points on MyPoints, contact MyPoints Member Services through the Help option on the website.
No, your account must be in good standing (current) at the time of purchase to receive your reward Points. If a payment is past due, your purchases will not qualify for Points until the next Statement Closing Date after your minimum due payment is received by Comenity Capital Bank.
Within 60 days pending the account status. Your account must be current at the time of purchase to receive reward points.
We base the 2 Points-per-dollar reward on Merchant Categories. Merchants select which category their business falls into based on their primary product. You will receive 2 Points per dollar at any merchant that has categorized their business with one of the following Merchant Category Codes: 5411 (Grocery Stores), 5541 (Service Stations), 5542 (Fuel Dispenser, Automated), 5300 (Wholesale Clubs), 5499 (Convenience Stores).
We are unable to award points for groceries purchased at merchants that registered their businesses as Pharmacies, Discount Stores or other categories.
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