Games FAQs


What should I do if I have not received Points for a GSN Games offer through MyPoints?

Please allow up to 7-10 business days to receive your Points for a GSN Games offer through MyPoints. If you have specific questions regarding GSN Cash Games or GSN Casino Games in the MyPoints Games Center, including deposits, refunds and account related issues, please click on the following link and log in using your MyPoints account information:


    Cash Games: Click here to contact GSN Cash Games.

    Casino Games: Click here to contact GSN Casino Games.

    To ensure your response is expedited, we advise stating that you are from MyPoints and include your GSN username.

    Please note that GSN has their own proprietary points system for offers not related to MyPoints.

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    Can I earn Points from MyPoints for playing free versions of GSN Games?

    While there are free versions of all Cash Games and Casino Games titles, MyPoints only awards Points when funding their MyPoints Games account, unless otherwise stated.


      To play the free version of any GSN Game simply click on the game title in the MyPoints Game Center . If you have never used GSN before you will need to register for a free MyPoints Games account. Returning members can simply choose any game they wish to play for free.

      Please note that GSN has their own proprietary points system for offers not related to MyPoints.

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      How do I earn Points for playing GSN Games?

      In order to earn Points for playing MyPoints Cash games and Casino games, you must deposit money into your GSN account. You will get a certain amount of Points per Dollar, depending on the offer at the time you deposit your money. At this time, members cannot earn Points for playing games that do not require a money deposit.


        Please note that GSN has their own proprietary points system for offers not related to MyPoints.

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        How do I earn Points for downloading Big Fish games?

        In order to earn Points for downloading Big Fish games, you must download the pay version of the title. You will get a certain amount of Points per Dollar, depending on the offer you clicked on.


          Members cannot earn Points for downloading and playing free versions of Big Fish games.

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